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The Environment Agency estimates 185,000 businesses in England and Wales are in an area at flood risk. By planning and preparing you can work towards making your business more resilient. A flood resilient business may experience less of an impact if a flood occurs, allowing for business continuity. From creating a flood plan, to protecting your products, there are many resources available to help you plan and prepare for flooding to your business and ease the recovery process that follows.

Business Flood Planning

Ensuring your business has an effective flood plan in place will enable you to respond to the incident more efficiently. You can do this by creating a basic action plan, signing up multiple people or staff to receive flood alerts and warnings, and considering your insurance options.


Business Flood Plans

It is always a good idea to create a flood plan if your business is in an area at risk of flooding, despite whether you have flooded previously or not. A flood plan allows you to note the necessary actions your business needs to take when a flood alert or warning is received in order to minimise disruption. Such actions might include, deploying Property Flood Resilience (PFR), moving equipment and stock, getting a flood kit together and contacting employees.



The information on this page and our ‘Business Flood Planning Guide‘ explains how to create your business flood plan.


You can download a printable version of a business flood plan here. The document contains a pre-populated flood plan and a blank version, which you can complete yourself or with other staff members and keep in a suitable, easy-to-see place that all staff members are aware of.


Businesses of all sizes should consider having a flood plan, and for larger companies with multiple sites the flood risk should be considered on a site-by-site basis. This may be done centrally by the head office however, it is important that site managers understand what plans are in place for their premises and ensure that site specific changes are made to best protect the property and staff.

The Environment Agency’s ‘Would your business stay afloat?’ document also offers help when preparing your business for possible flooding, suggesting some actions that you can take with a simple flood plan template that you can use.





Steps to Completing Your Business Flood Plan

1. Create a flood plan checklist

Create a checklist to ensure you take all the measures you can to plan and prepare for potential flooding in the future. You can tailor the list to suit the specific needs of your business, and it can include points such as:

  • Sign up for free flood alerts and warnings if eligible and know what they mean
  • Investigate Property Flood Resilience (PFR) options.
  • Back up records and store important documents in a safe place away.


2. Gather a contact list

Taking time to gather some important contacts could be useful if flooding occurs. Here are some suggested contacts:

  • Ring the Environment Agency’s Floodline (0345 988 1188) if you are unsure of the immediate risk to yourself or require flooding advice. The Environment Agency incident hotline (0800 80 70 60) should be used to report a flood.
  • Gas, electricity, water, and telephone suppliers will help you to locate and turn off these supplies.
  • Local radio stations will update listeners with the latest news and weather conditions.
  • Staff contact details can be listed with clear indication of those who are involved in the flood plan, those who have been trained in actioning the flood plan and those who do not live in a flood risk area.
  • Ring your insurance company when flooding has occurred and you have decided to claim, as they will tell you what to do to ensure your claim remains valid.
  • Contact the landlord of the business premises if you do not own it.


3. Consider documents, equipment and property flood resilience products 

Identify any important documents, products or equipment that need to be protected and note their locations so you can quickly access them. A business must identify the data and equipment necessary for business continuity and either store these items in a safe area at all times or highlight on the flood plan where they should be moved to as a priority. You should consider:

  • Paper files – make a copy of important documentation and store in a safe location.
  • Electronic files and databases – all important documents and data should be regularly backed up on iCloud, Google Drive or another online storage system, or backed up on an external hard drive and stored out of the flood risk area.
  • Stock, equipment and electrical items – raise items above ground level or to an upper level of the building.
  • Hazardous materials – if stored in a flood risk area containers must be protected e.g. moved, protected by barriers, or secured so they can’t float away.
  • Vehicles – move to a safer location or higher ground, this may be off site.


If you have any PFR measures that need putting in place if flooding is expected, make sure to note where it is stored and how to install it. This will help you find it quickly and should allow you to install it as easily as possible.


4. Develop a step-by-step action plan

As part of your flood plan, it is recommended to set out actions to take when flood alerts and warnings are received.

Firstly, ensure you are signed up for free flood alerts and warnings from the Environment Agency which can be received by call, text or email by more than one individual at the business. It is important to understand what the different warnings mean so you can use them to trigger your plan at the right time. Discover alternative flood warnings here if you are ineligible to sign up, or if you’re at risk of surface water flooding. Out of office contact numbers for additional staff members who are local and able to attend if a warning is received should also be signed up to receive flood alerts and warnings.

Secondly, decide what actions you will take at each flood warning stage. Some ideas are suggested below:

‘Flood Alert’ – Flooding to low lying land and roads is possible. Stay vigilant and make early preparations for a potential flood.

  • Monitor the situation and check the forecast.
  • Ensure you have access to the flood plan, property flood resilience products and flood kit.
  • Ensure that staff are aware that a flood alert is in place and the actions to take if the situation develops.

‘Flood Warning’ – Flooding is expected. Immediate action is required to protect yourself and your property.

  • Move stock and equipment upstairs or to safety.
  • Deploy temporary flood resistance products (keep a note of where they are stored and how to install them).
  • Move all vehicles and staff cars out of the flood risk area if possible.
  • If feasible, evacuate staff who won’t be needed to put the flood plan in place prior to a severe flood warning.

‘Severe Flood Warning’ – Severe flooding is expected. Significant risk to life and property. Prepare to evacuate and cooperate with emergency services.

  • Upon receiving a severe flood warning you will need to evacuate yourself and all staff from the premises and cooperate with advice from the emergency services.
  • Turn off gas, electricity and water supplies if possible and safe to do so before you evacuate.


Business flood kits

A flood kit should contain items that are essential to your business. Preparing one in advance will save time in the event of a flood. A flood kit should be packed into a sturdy bag, such as a rucksack and stored in an easy to find place. Here are some suggestions of what to put in your flood kit:

  • A copy of your flood plan
  • Staff contact list
  • Important documents


A plan of what to do if you need to evacuate should be included in your flood plan. You should follow local news or contact your local council to find the nearest emergency assistance centre.


For more ideas on what you can add to your step-by-step plan of action, download our Business Flood Planning Guide.


It is good practice to test your flood plan once finished. Run a ‘flood drill’ with staff so they know what to do and what to expect if you ever have to put your plan into place. Run training if necessary and include this in the induction of new employees.

Your flood plan must be reviewed regularly to ensure that contact details are up to date. Good practice is to create a maintenance schedule to check that any PFR measures still function correctly, and practice installing it periodically.



Property Flood Resilience

In order to prepare for flooding, become more resilient to its effects and reduce its impacts, you can implement Property Flood Resilience (PFR) measures to your business premises. These measures can be both flood resistant (keeping water out) and flood resilient (reducing damage when water enters). There are many different products and techniques available to help protect your property. For more detailed information, visit our Property Flood Resilience (PFR) page here.

Considerations specific to business owners:

  • IT equipment should be placed in suitable locations. Moving IT upstairs or placing it on raised desks or shelves will reduce the risk of floodwater reaching it.
  • Using racking for equipment and stock. If you store equipment and stock on the premises, ensure it is kept safe from flood water by installing racking to keep it off the ground.
  • Raw materials and finished products. If you keep a stock of raw materials and finished products, consider how much and for how long you store these. Reducing the amount of stock held on the premises will reduce the chance of it getting damaged should a flood occur.



When making your business more resilient to flooding, check that you have covered everything on our Property ‘Flood Resilience’ checklist by clicking here, to ensure you are as prepared as possible for a future flood event. It contains information on:

  • Signing up for flood warnings
  • Flood Insurance
  • Flood Plans
  • Flood protection and the maintenance of products such as flood doors, flood barriers, SMART air bricks, etc.


FACT: Did you know that the average cost of flooding to a business is £82,000? – Environment Agency